Live Chat Representative Job at CARPE DIEM COUNSELING, Winchester, VA

  • CARPE DIEM COUNSELING
  • Winchester, VA

Job Description

Job Description

Job Description

CARPE DIEM COUNSELING is seeking a friendly and professional Live Chat Representative to assist clients and visitors through online chat. The ideal candidate will provide timely responses, answer general inquiries, and ensure a positive client experience.

Key Responsibilities
  • Respond to client inquiries through live chat in a professional manner.
  • Provide accurate information about services, scheduling, and general questions.
  • Assist clients with appointment requests and follow-ups.
  • Maintain clear and professional communication.
  • Escalate complex or sensitive inquiries to the appropriate team member.
  • Protect client confidentiality and follow company policies.
  • Document chat interactions when required.
Qualifications
  • High school diploma or equivalent preferred.
  • Strong written and verbal communication skills.
  • Basic computer and internet navigation skills.
  • Ability to multitask and manage multiple chat conversations.
  • Professional, patient, and customer-focused attitude.
  • Previous customer service or chat support experience is a plus.
Benefits
  • Flexible scheduling options.
  • Professional development opportunities.
  • Supportive work environment.
  • Potential for career advancement.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Tags

Flexible hours

Similar Jobs

Career Group

Legal Secretary Job at Career Group

 ...Our client, a premier litigation law firm, is seeking a Legal Secretary to join their team! Office Location: Hudson Yards Hybrid: 4 days in the office/1 day remote (first 90 days are 5 days in office) Compensation: $90-110k base salary DOE + discretionary bonus... 

The Public Interest Network

Conservation and Wildlife Advocate Job at The Public Interest Network

 ...Conservation and Wildlife Advocate Department: Program Employment Type: Full Time Location: Washington, DC Reporting To:...  ...Description Environment America has one mission: to protect the natural world. We're hiring a Conservation and Wildlife Advocate to... 

Bass Pro Shops

TMBC Boat & ATV Sales Consultant Job at Bass Pro Shops

 ...service and insures a pleasant and productive shopping experience for all customers.Engages all...  ...SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd more!We will be accepting applications on an ongoing basis.Bass Pro Shops is an equal opportunity employer.... 

Engtal

Social Media & Brand Manager Job at Engtal

 ...Engtal. You'll have the freedom to build it your way and leaders who back bold ideas. \n \n What you'll do \n \n Own social media for all four brands set the strategy, build the calendar and make each brand stand out in its market \n Turn our leaders into... 

Virtual Vocations Inc

Entry Level Software Engineer Job at Virtual Vocations Inc

 ...Joining a dynamic team, the full-time Entry Level Software Engineer will contribute to the development...  ...internships welcomeSolid fundamentals in programming languages such as Go, Python, Java, or RustUnderstanding of computer science fundamentals, including data...