Company: AO | Globe Life
Location: 100% Remote (United States)
Are you looking for a remote customer service career that offers flexibility, professional growth, and the opportunity to help others?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Representatives . In this fully remote role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, explain benefit options, and provide outstanding customer service while building long-term client relationships.
Whether you're starting a new career or bringing experience from customer service, healthcare, retail, hospitality, education, banking, administration, or sales, we'll provide the training and mentorship you need to succeed.
✔ No Previous Insurance Experience Required
✔ No Cold Calling – Clients Request Information
✔ Full Training & Ongoing Mentorship Provided
Meet with clients virtually using Zoom and phone.
Provide exceptional customer service and professional client support.
Explain life, accident, and supplemental health benefit options.
Guide clients through the enrollment process.
Build lasting relationships through trust and personalized service.
Maintain accurate client documentation and follow-up records.
Collaborate with a supportive remote team.
Participate in weekly coaching, leadership development, and ongoing training.
Work from home anywhere in the United States.
Create a schedule that supports your lifestyle and personal priorities.
Earn competitive weekly income with additional performance-based incentives.
Receive comprehensive onboarding, one-on-one coaching, licensing guidance, and ongoing leadership development.
Health Insurance Reimbursement
Company-Paid Life Insurance
Residual Income Opportunities
Leadership Development
Career Advancement Opportunities
Top performers may qualify for company-sponsored trips and recognition programs, with destinations that may include Cabo, Tulum, Las Vegas, and Cancun, along with other performance-based rewards.
Strong communication and active listening skills.
Customer-focused mindset with a passion for helping others.
Positive attitude and willingness to learn.
Self-motivated and dependable.
Comfortable working independently in a remote environment.
Basic computer proficiency and reliable high-speed internet.
Strong organizational and time-management skills.
Customer service, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.
For more than 70 years , AO has helped protect working families across North America by providing life, accident, and supplemental health insurance benefits.
Our mission is simple:
Protect Every Child. Serve All Working People.
We're committed to helping our team members build meaningful careers through mentorship, professional development, and opportunities for long-term advancement.
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from wherever you are.
If you're looking for a rewarding work-from-home customer service career where you can help others, grow professionally, and enjoy schedule flexibility, we'd love to hear from you.
Apply today and begin your career with AO.
Work From Home. Help Families. Build Your Future.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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